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    GENERAL TERMS AND CONDITIONS (GTC)
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    1. Scope of application

    These General Terms and Conditions apply to all orders placed via our online shop www.baila-bag.de.

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    2. Contractual partner

    The purchase contract is concluded with:
    Merle Petersen
    Bethesdastraße 8

    20535 Hamburg

    Germany
    info@baila-bag.de

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    3. Offer and conclusion of contract

    The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
    By submitting an order, you are making a binding offer. The purchase contract is concluded when we confirm the order by email.

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    4. Prices and shipping costs

    All prices are final prices in accordance with § 19 UStG (small business regulation, no VAT shown).
    Shipping costs are displayed during the ordering process.

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    5. Payment

    We offer the following payment methods:
       •    Apple Pay / Google Pay
       •    Credit card
       •    Klarna instant transfer

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    6. Delivery

    We ship within 45 days of receipt of payment.
    Shipping is carried out by DHL.

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    7. Right of withdrawal

    Consumers have the right to withdraw from the purchase within 14 days without giving reasons.
    You can find more information on this in our cancellation policy.

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    8. Warranty and liability

    The statutory warranty rights apply.
    We are not liable for damage caused by improper use.

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    9. Dispute resolution

    The EU Commission provides a platform for online dispute resolution:
    https://ec.europa.eu/consumers/odr/ 

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    10. Final provisions
    Should individual clauses of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid.

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